Patient Access Clerk

Riverwood Healthcare Center • Aitkin, MN, US, MN

10d • $19 - $23

About The Position

The Patient Access Clerk facilitates patient registration, including identification, demographic collection, financial verification, and compliance documentation. The role handles co-pay collection, cash reconciliation, and emergency patient arrivals while coordinating with departments to support smooth patient flow. It also manages incoming calls and appointment scheduling and provides excellent customer service in a fast-paced environment.

Requirements

• High school diploma or GED required.
• At least one year of customer service experience required, preferably in a healthcare setting.
• Proficiency in computer use required.

Nice To Haves

• An associate degree or certification in a healthcare-related field.
• Experience with electronic health records.
• General medical terminology.
• Insurance verification and/or patient registration experience.

Responsibilities

• Facilitate patient registration, including identification, demographic collection, financial verification, and compliance documentation.
• Collect co-payments and reconcile cash.
• Handle emergency patient arrivals.
• Coordinate with departments to support smooth patient flow.
• Manage incoming calls and appointment scheduling.
• Provide excellent customer service in a fast-paced environment.

Benefits

• Depending on eligibility, health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, wellness benefits with an on-site fitness center, and a time-off package.
• A welcoming and supportive workplace culture with a friendly, more relaxed atmosphere.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED