Patient Access Clerk

Aspire Rural Health System•Deckerville, MI
•Onsite

About The Position

Aspire Rural Health System is hiring a Patient Access Clerk for its Patient Access department in Deckerville, Michigan. The role supports patient access and hospital operations by completing registration and admitting functions, assisting patients and visitors, handling calls and mail, and performing related administrative and cash-handling duties. Work is described as casual and day hours. Duties must be performed courteously and professionally in keeping with quality patient care, with patient confidentiality respected at all times.

Requirements

  • High school diploma or equivalent.
  • Obtain a BLS Certificate within the next six months.

Nice To Haves

  • Medical Office Assistant program preferred.

Responsibilities

  • Prepare inpatient, outpatient, and swing bed registrations.
  • Collect accurate and complete patient information and explain hospital policies and procedures to patients.
  • Answer the telephone console and route calls to the appropriate person or location.
  • Greet and assist visitors, patients, vendors, customers, job applicants, and others, directing them to the proper location.
  • Perform admitting functions, educate patients about insurance coverage, collect amounts due, issue receipts, complete bank deposits, and balance the cash drawer daily or at the end of the shift.
  • Receive, sort, and distribute hospital mail to designated departmental mailboxes.
  • Weigh, meter, and prepare mail for transport to the post office.
  • Handle lamination requests and send out invoices.
  • Maintain patient confidentiality and perform duties courteously and professionally.
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