Patient Access Associate (PRN; Variable Hours) - New Orleans East Hospital
LCMC Health•New Orleans, LA
About The Position
The Patient Access Associate is the first point of contact for patients in the clinic. The role welcomes patients, schedules appointments, completes check-ins, and ensures patient information is accurate and secure. It helps patients feel comfortable, informed, and cared for, including when they are stressed or uncertain. The associate works closely with providers and clinic staff to keep clinic operations running smoothly. The position is at New Orleans East Hospital and has variable hours.
Requirements
- High school diploma/GED or equivalent, or two years of work experience.
- Strong customer service and communication skills.
- Empathy, professionalism, and attention to detail.
- Comfort working in a fast-paced clinic.
Responsibilities
- Greet patients in person and by phone.
- Schedule and check in patients for clinic visits.
- Register patients and verify insurance and demographic information.
- Scan documents and verify coverage.
- Explain financial responsibility and collect payments when appropriate.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
