Patient Access Associate (PRN; Variable Hours) - New Orleans East Hospital
LCMC Health•New Orleans, LA
About The Position
The Patient Access Associate welcomes patients in person and by phone, schedules appointments, handles clinic check-ins, and helps ensure patient information is accurate and secure. The role supports patients with empathy and professionalism, helping them feel comfortable, informed, and cared for, particularly when they are stressed or unsure. The associate works closely with providers and clinic staff to keep clinic operations running smoothly.
Requirements
- Strong customer service and communication skills.
- Empathy, professionalism, and attention to detail.
- Comfort working in a fast-paced clinic.
- High school diploma/GED or equivalent, or two years of work experience.
Responsibilities
- Greet patients in person and by phone.
- Schedule patients for clinic visits.
- Check in patients for clinic visits.
- Register patients and verify insurance and demographic information.
- Scan documents and verify coverage.
- Explain financial responsibility and collect payments when appropriate.
- Work with providers and clinic staff to support smooth clinic operations.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
