PRN Patient Access Rep - Lakewood (Variable Hours)
University Health•Lakewood, CO
•Onsite
About The Position
Serves as a front-line representative for Truman Medical Center by interviewing patients and/or other sources to obtain demographic and financial data, accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties.
Requirements
- High school diploma or equivalent required
- Experience working in customer service role
- Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons
- Concise written communication skills and keyboarding skills required
Nice To Haves
- Two years’ experience with patient contact
- Experience with patient contact in hospital, business or insurance office
- Knowledge of basic medical terminology
Responsibilities
- Verifies financial and insurance information
- Obtains appropriate pre-certification and authorization for referrals
- Collects co-pays
- Completes all admission/registration paperwork
- Makes bed assignments, transfers and discharges patients
- Reconciles bed census
- Makes referrals to appropriate financial resources
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
