About The Position
The Patient Access Associate is the first point of contact for patients at LCMC Health Primary Care Clinic – Oakwood Family Medicine in Terrytown. The role welcomes patients, schedules appointments, manages check-ins, and ensures patient information is accurate and secure. The associate helps patients feel comfortable, informed, and cared for, including when they are stressed or unsure, and works closely with providers and clinic staff to keep clinic operations running smoothly.
Requirements
- High school diploma/GED or equivalent, or two years of work experience.
- Strong customer service and communication skills.
- Empathy, professionalism, and attention to detail.
- Comfort working in a fast-paced clinic.
Responsibilities
- Greet patients in person and by phone.
- Schedule and check in patients for clinic visits.
- Register patients and verify insurance and demographic information.
- Scan documents and verify coverage.
- Explain financial responsibility and collect payments when appropriate.
- Work closely with providers and clinic staff to help clinic operations run smoothly.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
