Patient Access Associate (Full-time; Days) - LCMC Health Multispecialty Clinic Tulane Ave; Downtown
LCMC Health•New Orleans, LA
About The Position
The Patient Access Associate is the first point of contact for patients at the LCMC Health Multispecialty Clinic on Tulane Avenue. The role welcomes patients, schedules appointments, handles check-ins, and ensures patient information is accurate and secure. The associate helps patients feel comfortable, informed, and cared for, including when they are stressed or unsure. The position works closely with providers and clinic staff to keep clinic operations running smoothly in a supportive, growth-focused healthcare environment. The listed shift is days.
Requirements
- High school diploma/GED or equivalent, or two years of work experience.
- Strong customer service and communication skills.
- Empathy, professionalism, and attention to detail.
- Comfort working in a fast-paced clinic.
Responsibilities
- Greet patients in person and by phone.
- Schedule and check in patients for clinic visits.
- Register patients and verify insurance and demographic information.
- Scan documents and verify coverage.
- Explain financial responsibility and collect payments when appropriate.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
