About The Position
The Patient Access Associate welcomes patients and supports clinic operations by scheduling appointments, handling check-ins, and ensuring patient information is accurate and secure. The role helps patients feel comfortable, informed, and cared for, including when they are stressed or unsure. The associate works closely with providers and clinic staff to keep the day running smoothly.
Requirements
- High school diploma/GED or equivalent, or two years of work experience.
- Strong customer service and communication skills.
- Empathy, professionalism, and attention to detail.
- Comfort working in a fast-paced clinic.
Responsibilities
- Greet patients in person and by phone.
- Schedule and check in patients for clinic visits.
- Register patients and verify insurance and demographic information.
- Scan documents and verify coverage.
- Explain financial responsibility and collect payments when appropriate.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
