Clinic Patient Representative - Primary Family Medicine

CHRISTUS Health • Tyler, TX

1d

About The Position

Serves as the initial point of contact for patients and visitors, welcoming them to the Family Health Center. Supports the center’s operations by setting up appointments, maintaining the cash drawer, posting charges, and ensuring the accuracy of patient demographics in the hospital’s computer system. The role also involves account and billing support, patient registration, appointment scheduling, phone coverage, and other clerical duties.

Requirements

• High school diploma.

Responsibilities

• Monitor debits and credits of client accounts.
• Post transactions for institutional clients and review billing transactions related to the accounts receivable system.
• Resolve client inquiries and complaints regarding institutional billing transactions.
• Perform order entry, patient registration, and other clerical duties.
• Train clerical staff in proper registration procedures and printing patient reports.
• Perform other clerical duties as needed, including insurance verification, recording statistics, registering patients, and updating patient accounts.
• Schedule patient appointments, answer phones, and inform patients of their benefits.
• Maintain the cash drawer and post charges.
• Ensure the accuracy of patient demographic information in the hospital’s computer system.
• Complete other duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED