Clinic Service Representative - Family Medicine
Henry Ford Health•Grass Lake, MI
•Onsite
About The Position
As a Clinic Service Representative at Henry Ford Family Medicine in Grass Lake, you will be the first point of contact for patients and help ensure a smooth, efficient registration process. You will support patients, medical staff, and clinic personnel by handling patient check-in and check-out, insurance verification, and financial discussions. The role is based at 12369 E Michigan Ave, Grass Lake, MI 49240, and is listed as 36 days hours.
Requirements
- High school diploma or equivalent, or GED.
- Basic computer skills, including navigating software, using email, and logging in and out of systems.
- Ability to perform calculations and complete forms accurately.
- Strong interpersonal skills for communicating effectively with patients, visitors, and staff.
- Ability to work with detailed information and multitask in a fast-paced environment.
Nice To Haves
- Familiarity with a clinic environment.
Responsibilities
- Greet and check in patients, verifying their information and insurance coverage.
- Handle patient check-out, including collecting payments and scheduling follow-up appointments.
- Preregister patients and reconcile charts to ensure accuracy.
- Discuss general financial responsibilities with patients and direct them to the Customer Service Center when needed.
- Work collaboratively with clinic staff to meet patient needs in a fast-paced environment.
Benefits
- Opportunities for learning and development in a supportive environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
