Patient Access (Casual) | Hospital ETC
CentraCare•Saint Cloud, MN
•$20 - $30
About The Position
Patient Access Assistants in the Emergency Trauma Center at CentraCare St. Cloud Hospital support patients and families during urgent and unexpected healthcare visits. The role helps ensure a smooth registration experience while providing compassionate service in a fast-paced emergency care environment. This is a casual position with flexible, as-needed scheduling to cover vacations, leaves, staffing gaps, and periods of increased patient volume. There are no guaranteed hours. Shifts may include days, evenings, nights, weekends, and holidays.
Requirements
- High school diploma or equivalent.
- Strong customer service and interpersonal skills.
- Excellent verbal and written communication abilities.
- Ability to multitask while maintaining attention to detail.
Nice To Haves
- One to two years of post-secondary education in business, administrative support, healthcare administration, or a related field.
- Previous experience in patient registration, scheduling, billing, accounts receivable, collections, or customer service.
- Prior healthcare experience in a clinic, hospital, or medical office setting.
Responsibilities
- Welcome patients, families, and visitors with professionalism and empathy.
- Register and check in patients accurately and efficiently.
- Gather and verify insurance, demographic, and financial information needed for billing and patient accounts.
- Use critical thinking and sound judgment to resolve registration and account issues.
- Communicate effectively with patients, providers, and care teams to ensure a seamless experience.
- Maintain accuracy while handling confidential patient information and navigating healthcare systems.
Benefits
- Opportunities for professional growth and advancement.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
