Patient Access Assistant

CentraCare • Willmar, MN

1d

About The Position

The Patient Access Assistant performs patient registration in a clinic setting and interacts directly with patients. The role includes registering and scheduling appointments, transmitting information to other departments, verifying patient insurance, and processing complex documents for accuracy and completeness. The assistant obtains and identifies information needed to create billable patient accounts, supports patient safety and other applicable safety practices, and applies detailed knowledge of facility procedures related to the work performed.

The position is full-time at CentraCare Willmar, scheduled for 80 hours every two weeks. The schedule includes Tuesday 12:00 PM–7:30 PM, Wednesday 7:30 AM–7:30 PM, every other Thursday 7:30 AM–7:30 PM, every other Friday 7:30 AM–7:30 PM, and an every-other-weekend rotation from 9:00 AM–4:00 PM. On-the-job training is provided by a supportive team.

Requirements

• High school diploma or equivalent.
• Excellent customer service skills.
• Strong verbal and written communication skills.
• One to two years of clerical, administrative, or customer service experience.

Nice To Haves

• One year of prior healthcare experience in scheduling, billing, patient access, accounts receivable, and/or collections; preferred but not required.

Responsibilities

• Register patients in the clinic setting.
• Interact directly with patients.
• Schedule appointments or transmit information to other departments.
• Verify patient insurance.
• Process complex documents and check them for accuracy and completeness.
• Obtain and identify information needed to produce billable patient accounts.
• Support and implement patient safety and other appropriate safety practices.
• Apply detailed knowledge of facility procedures related to the work performed.

Benefits

• Medical benefits
• Dental benefits
• Paid time off
• Retirement benefits
• Employee discounts
• On-the-job training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED