Patient Access Assistant
About The Position
The Patient Access Assistant works in the clinic setting at CentraCare Willmar and performs patient registration. The role involves direct patient interaction, registering and scheduling appointments, verifying insurance, and coordinating information with other departments. It also processes complex documents for accuracy and completeness and obtains and identifies information needed to create billable patient accounts. The assistant supports patient safety and other applicable safety practices and applies detailed knowledge of facility procedures related to the work performed. On-the-job training is provided by a supportive team. This is a full-time position scheduled for 80 hours every two weeks: Tuesday 12:00 p.m.–7:30 p.m.; Wednesday 7:30 a.m.–7:30 p.m.; every other Thursday 7:30 a.m.–7:30 p.m.; every other Friday 7:30 a.m.–7:30 p.m.; and an every-other-weekend rotation from 9:00 a.m.–4:00 p.m. Starting pay is $20.31 per hour, with a pay range of $20.31–$30.47 per hour; starting pay increases with experience. Full-time benefits include medical and dental coverage, PTO, retirement, employee discounts, and more.
Requirements
- High school diploma or equivalent.
- Excellent customer service skills.
- Strong verbal and written communication skills.
- One to two years of clerical, administrative, or customer service experience.
Nice To Haves
- One year of prior healthcare experience in scheduling, billing, patient access, accounts receivable, and/or collections in a clinic or hospital; preferred but not required.
Responsibilities
- Interact directly with patients.
- Register patients for appointments in the clinic setting.
- Schedule appointments or transmit information to other departments.
- Verify patient insurance.
- Process complex documents, checking them for accuracy and completeness.
- Obtain and identify information needed to produce billable patient accounts.
- Support and implement patient safety and other appropriate safety practices.
- Apply detailed knowledge of facility procedures related to the work performed.
Benefits
- Medical insurance
- Dental insurance
- Paid time off (PTO)
- Retirement benefits
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
