Patient Access Assistant | Urgent Care

CentraCare • Saint Cloud, MN

3d • Onsite

About The Position

CentraCare’s Patient Access Assistant is the first point of contact for patients and visitors and performs registration duties within the hospital and clinic. The role requires independent analysis, sound judgment, and detailed knowledge of facility procedures. Responsibilities include verifying patient and insurance information, scheduling appointments, and obtaining and identifying information needed to produce billable patient accounts.

This is a part-time position in St. Cloud, with day/evening shift coverage. The schedule is 22 or 44 hours every two weeks, with 12-hour shifts from 6:45 a.m. to 8:15 p.m. every Saturday and Sunday and every holiday. Depending on availability, the position may involve working every other weekend or all weekends.

Requirements

• At least 1 year of clerical, administrative, or customer service experience; or 1 year of prior scheduling, billing, patient access, accounts receivable, and/or collections experience.
• Customer service skills.
• Good verbal and written communication skills.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Perform registration duties within the hospital and clinic.
• Verify patient and insurance information.
• Schedule appointments.
• Obtain and identify information necessary to produce billable patient accounts.
• Apply independent analysis and judgment while following facility procedures.

Benefits

• Tuition reimbursement and college grant programs
• Additional earnings for working weekends and holidays
• Part-time benefits including medical, dental, PTO, retirement, and employee discounts

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed