Patient Access Apprentice

Yale New Haven Health•Groton, CT

26d

About The Position

The Registrar Provides Access To Healthcare By Performing The Following Services In A Professional, Compassionate, And Cost-Effective Manner: Registration Of Inpatient And Outpatient Patients; Clerical Processing For Pre-Admission Testing, Admitting Of Patients; On-Site Registration For Emergency And Outpatient Services, Occupancy Control, And Quality Improvement.

Requirements

High School Diploma Or Equivalent
Good Keyboarding Skills
Computer Experience
Customer Service Skills
Medical Terminology Required
Excellent Customer Service Skill
Ability to perform basic math logic
Must Demonstrate The Ability To Learn Quickly
Handle Multiple Tasks While Remaining Calm And Focused
Must Be Detail Oriented
Must Be Able To Follow Oral And Written Instructions
Must Be Able To Maintain Accurate Records
Must Be Able To Listen, Communicate Effectively
Work Closely With Others In A Team Setting

Responsibilities

Conducts Interviews With Patients In Person Or By Phone.
Obtains Accurate Demographic And Financial Information.
Collects Co-Pays.
Performs Icd(X) Coding.
Performs Medical Necessity Screening And Communicates With Physician?S Office To Obtain Correct Diagnosis.
Prepares All Related Forms, Patient Card And Id Bracelet.
Receives And Disseminates Information From Other Departments, Physicians, And Patients.
Prepares Appropriate And Necessary Documentation For Each Patient Visit Based On Type Of Visit.
Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit.