Patient Access Advocate - Full Time - 80 Hours Bi-Weekly - Varied Shifts

Hendricks Regional Health • Danville, IN

3d

About The Position

Serves the needs of patients, associates, and third-party payers through accurate, effective, and efficient completion of Patient Access and Revenue Cycle tasks. This is a full-time position scheduled for 80 hours bi-weekly (40 hours per week) on 4th shift with varied shifts.

Requirements

• Must have or be working toward a high school diploma or equivalent, with special emphasis on office skills.
• Occupationally significant vocational training or on-the-job computer and switchboard experience.

Nice To Haves

• Medical terminology knowledge.
• Healthcare business office experience.

Responsibilities

• Process pre-registrations for all patient types without creating duplicate medical record or patient account numbers.
• Gather demographic and insurance information by telephone or during pre-procedure encounters, enter the information into the computer, and assemble packets for the relevant patient type.
• Process registrations for all patient types, including scanning insurance cards, entering or verifying demographic and insurance information, and typing and assembling packets.
• Obtain room assignments by contacting the appropriate nursing unit or bed control.
• Obtain appropriate signatures on forms and follow up on outstanding signatures.
• Direct or transport patients to the appropriate department or unit.
• Follow through on special-diagnosis patients, such as infectious patients.
• Offer patients a copy of the “Your Rights & Responsibilities as a Patient” brochure.
• Complete Medicare Secondary Payer Questionnaires and follow up on them.
• Edit and prepare registrations accurately before passing them on to billing.
• Process transfers and discharges.
• Follow up on Medicaid eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED