Part-Time Passport Agent/Records Technician

South Jordan CitySouth Jordan, UT

About The Position

Join the City of South Jordan as a Part-Time Passport Agent/Records Technician! Are you passionate about public service and ready to make a difference in your community? The City of South Jordan is hiring a Part-Time Passport Agent/Records Technician to support our new Passport Acceptance Facility and Records Division. This is a great opportunity for someone who enjoys working with the public, values attention to detail, and wants to contribute to meaningful city services.

Requirements

  • You are professional, reliable, and customer-focused.
  • You enjoy helping people and are comfortable working in a fast-paced administrative environment.
  • You are detail-oriented and able to handle sensitive information with care and discretion.
  • You are a U.S. citizen.
  • Willing to obtain BCI Certification within 6 months
  • Eligible to become a Utah Notary Public within 6 months
  • Must be authorized as a Passport Acceptance Agent upon hire

Nice To Haves

  • Experience in customer service, clerical or administrative work, or records management.

Responsibilities

  • Assist residents with passport application processing and ensure compliance with U.S. Department of State guidelines.
  • Deliver excellent customer service and help guide applicants through the passport acceptance process.
  • Support the Records Division by organizing, scanning, and indexing official city documents.
  • Respond to records requests and assist with the preparation of public documents under GRAMA guidelines.
  • Participate in the day-to-day operations of the City Recorder's Office and maintain confidentiality in all duties.

Benefits

  • Flexible Hours – Work 10–15 hours per week, Monday through Friday on a flexible schedule, with required Saturdays.
  • Impactful Work – Help residents access critical services while supporting transparent and efficient city operations.
  • Welcoming Team Environment – Be part of a collaborative and service-minded department.
  • Build Your Resume – Gain experience in government operations, public records, and passport services.
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