PASSENGR SERVICES AGENT (Part Time)

Huntleigh Usa Corporation•Huntsville, AL
•Onsite

About The Position

Huntleigh USA Corporation is seeking dependable and customer-focused individuals to join our team as Part-Time Passenger Services Agents at Huntsville International Airport (HSV). The Passenger Services Agent is responsible for providing professional assistance to airline passengers while helping ensure a safe, efficient, and positive airport experience. This position requires excellent customer service, professionalism, reliability, and the ability to work effectively in a fast-paced airport environment.

Requirements

  • Excellent customer service and communication skills.
  • Professional appearance and demeanor.
  • Ability to work independently and as part of a team.
  • Ability to work in a fast-paced airport environment.
  • Reliable attendance and punctuality are required.
  • Ability to stand, walk, and remain active throughout the work shift, with or without reasonable accommodation.
  • Must be able to successfully complete all required background and security screening.
  • High School Diploma or equivalent may be required in some locations.
  • Must have reliable transportation
  • Ability to read, writes, speak, and follow verbal and written instructions in English.
  • Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to random testing requirements.

Nice To Haves

  • Previous customer service, airline, airport, or hospitality experience is preferred but not required.

Responsibilities

  • Provide professional and courteous customer service to airline passengers.
  • Assist passengers with airport and airline service needs.
  • Provide directions and general information to passengers.
  • Assist passengers who may require additional support or accommodations.
  • Maintain a professional appearance and positive attitude while representing Huntleigh USA and our airline partners.
  • Communicate effectively with passengers, airline personnel, airport staff, and management.
  • Follow all company, airline, airport, and security policies and procedures.
  • Maintain a clean, safe, and orderly work environment.
  • Complete required documentation and other assigned duties accurately.
  • Respond appropriately to changing passenger and operational needs.
  • Perform other related duties and responsibilities that are reasonably associated with the position and assigned based on business and operational needs.
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