Passenger Service Agent
About The Position
People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people. The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.
Requirements
- Must be at least 18 years of age.
- Possess/maintain a valid Driver’s License and other FAA required identification/seals.
- Must be able to speak, read, and write in English.
- Must be available and flexible to work variable shifts including weekends and holidays.
- Work is done indoors and outdoors – must be comfortable working in all weather conditions.
- Able to continuously lift, push and pull up to 70 lbs.
Responsibilities
- Computerized check-in of passengers for international and domestic travel.
- Designate seat assignments.
- Verify documentation for international and domestic flights.
- Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
- Verify ticket and seat reservations.
- Match manifest to on-board count
- Assist with various governmental agency requirements.
- Connect and disconnect Jetway/stairs as necessary.
- Announce arrivals and departures as necessary
- Must have a flexible schedule
- You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures.
- The company is committed to providing a safe working environment for all staff members.
- As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
