Party Coordinator

Urban Air Adventure Parks•University Heights, NY

11d•Onsite

About The Position

The Party Coordinator is responsible for managing the entire birthday party department. Our ideal team member will serve as the 'First Point of Contact' of Urban Air and work with our guests to design the perfect combination of food, drinks and attractions for birthday parties, church events, sports groups, corporate team building, or any other type of group. They are also responsible for training party staff members and managing the birthday operations.

Requirements

Love working in a fast-paced, multi-faceted Family Entertainment scene.
Be outgoing and personable with excellent verbal and written communication skills.
Be extremely organized.
Love mentoring young people.
Have a 'win the day' attitude.
Be able to set goals and achieve them through and with the team.
Excel at ensuring the customer experience is EXCELLENT.
Have the ability and willingness to resolve conflict quickly and fairly.
Believe that each person and every position matters.
Be passionate about winning and celebrating success.
Be available Friday, Saturday, and Sunday.
Ability to work Saturday, Sunday and/or evening shifts during the week.

Nice To Haves

Ability to work Saturday, Sunday and/or evening shifts during the week.

Responsibilities

Manage the entire birthday party department.
Serve as the 'First Point of Contact' of Urban Air.
Work with guests to design the perfect combination of food, drinks and attractions for various events.
Train party staff members.
Manage birthday operations.
Ensure the party management system is followed.
Exceed guest expectations, particularly mothers.
Strive for 100% 'Guest Satisfaction'.
Sell amazing party packages.
Follow up with guests to ensure expectations were exceeded.
Work hand-in-hand with the rest of the Leadership Team to drive financial results.
Ensure a well-maintained, safe, secure, and sanitary environment.
Address any needs, share ideas, and assist team members.
Represent Urban Air with FUN and ENERGY.