Part-time Party and Event Host

Michaels•Sandusky, OH

10d•Onsite

About The Position

The Party and Event Host plans, coordinates, and facilitates events—including children’s birthday parties, craft classes, and other activities—at a Michaels store. The role creates a fun, engaging, and stress-free experience for guests of all ages by demonstrating and teaching craft projects, performing face painting, coordinating add-ons, communicating with clients and store team members, and adapting plans to feedback or changing needs. Hosts handle event administration, prepare backup plans, maintain client satisfaction, and set up, break down, and clean event areas. The position also supports the store’s customer-service and retail operations. Duties include helping customers find products and solutions, providing friendly checkout, promoting loyalty and credit-card programs, supporting online pickup and ship-from-store processes, and assisting with stocking, truck unloading, merchandise recovery, and store cleanliness. The host follows company policies and safety standards, supports shrink-prevention programs, and is cross-trained in custom framing sales and production. This is a part-time position in a public retail store. The work environment is climate controlled in public areas, while some stock rooms may not be; occasional outdoor work may be assigned. Work hours include nights, weekends, and early mornings. The role may involve lifting and moving boxes, using a ladder or similar equipment, and working near a glass cutter and heat press in the frame shop. Base pay is $13.00–$15.30 per hour, with possible eligibility for overtime compensation under applicable laws.

Requirements

Retail and/or customer-service experience is required.
Experience working with children and children’s events is required.
Excellent people skills and the ability to interact effectively with guests of all ages and coworkers.
Energetic and enthusiastic personality; ability to handle job stress.
Good written, verbal, and nonverbal communication and listening skills.
Organizational, interpersonal, and creative problem-solving skills.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly; lift heavy boxes and access high shelves using a ladder or similar equipment.

Responsibilities

Plan and coordinate multiple events, including children’s birthday parties, craft classes, and other activities.
Engage guests of all ages and create an environment of fun and creativity.
Demonstrate and instruct participants in craft projects, perform face painting, and lead other activities.
Coordinate event add-ons such as goody bags and balloons according to company standards.
Communicate event details with clients and store team members; complete related emails, calls, and paperwork.
Adjust events based on client feedback and needs, create backup or emergency plans, and ensure client satisfaction.
Set up, break down, and clean before and after events; uphold cleanliness and safety standards.
Help customers locate products and provide solutions; deliver fast and friendly checkout service.
Promote the Rewards program and Private Label Credit Cards, complete enrollments, and educate customers about the Voice of Customer survey.
Assist with Buy Online Pickup in Store and Ship From Store processes.
Participate in truck unloading, stocking, planogram processes, merchandise recovery, Store in Stock Optimization, and ad set duties as assigned.
Support shrink and safety programs and follow company procedures, policies, standards, and applicable legal requirements.
Interact respectfully and positively with customers and coworkers and serve as a role model for team members.
Cross-train in custom framing sales and production.
Participate in daily store-cleanliness activities, including sweeping, vacuuming, dusting, and restroom upkeep.
Perform other duties as assigned.