Parts Warehouse Associate / Administrative Support - Conway, SC

Velocity Vehicle Group•Florence, SC
•$18 - $22

About The Position

The Parts Warehouse Associate / Administrative Support supports daily warehouse operations and provides administrative assistance to the Parts Department. The role receives, organizes, stores, and distributes commercial truck and trailer parts; maintains accurate inventory records; processes related documentation; and assists with general office and customer-service responsibilities. The ideal candidate is organized, dependable, detail-oriented, and comfortable balancing physical warehouse duties with administrative tasks in a fast-paced trucking, transportation, or dealership environment. The position is full-time in Conway, South Carolina, with compensation of $18–$22 per hour depending on experience and skills, plus a Warehouse Bonus Incentive Plan. Employment requires passing a post-offer drug screening, physical examination including a lift test, and background check.

Requirements

  • High school diploma or equivalent.
  • One or more years of warehouse, inventory, shipping and receiving, parts, or administrative experience preferred.
  • Basic knowledge of warehouse operations and inventory-control practices.
  • Strong data-entry, organizational, and recordkeeping skills.
  • Basic proficiency in Microsoft Outlook, Word, and Excel.
  • Ability to learn parts-catalog, inventory-management, and dealership-management systems.
  • Strong written and verbal communication skills.
  • Ability to accurately follow written and verbal instructions.
  • Ability to prioritize multiple assignments in a fast-paced environment.
  • Strong attention to detail and commitment to accuracy.
  • Ability to work independently and collaboratively as part of a team.
  • Must be able to lift up to 50 pounds at times.
  • Must pass post-offer drug screening, physical examination including a lift test, and background check.

Nice To Haves

  • Experience within the commercial trucking, transportation, automotive, heavy-equipment, or dealership industry.
  • Forklift certification, or willingness to obtain certification after hire.
  • Familiarity with commercial truck and trailer parts.
  • Previous experience supporting a Parts or Service Department.
  • Experience with electronic parts catalogs or dealership-management systems.
  • Knowledge of purchase orders, invoices, shipping documents, warranty returns, and core-processing procedures.
  • Previous customer-service or administrative-support experience.

Responsibilities

  • Receive, inspect, count, and verify incoming parts and materials against purchase orders, packing slips, and invoices.
  • Identify and report damaged, missing, incorrect, or backordered items.
  • Label, organize, stock, and store parts in designated warehouse locations.
  • Pick, pack, and prepare parts orders for internal departments, customers, shipping, or delivery.
  • Assist Parts Counter, Service, and Fleet personnel with locating and issuing parts.
  • Process parts returns, warranty items, cores, and vendor returns according to company procedures.
  • Maintain accurate inventory records and enter parts transactions into the inventory-management system.
  • Participate in cycle counts, physical inventories, and inventory-reconciliation activities.
  • Monitor inventory levels and notify management about low-stock, obsolete, or frequently requested items.
  • Maintain a clean, organized, and safe warehouse, shipping, receiving, and parts-storage area.
  • Safely operate pallet jacks, carts, and forklifts when trained and authorized; follow company safety policies and material-handling procedures.
  • Enter purchase orders, receiving information, invoices, inventory adjustments, and other parts-related data into company systems.
  • Prepare, scan, organize, and maintain electronic and paper parts records and documentation.
  • Answer telephone calls and emails and route inquiries to the appropriate team member.
  • Assist customers, vendors, technicians, and internal departments with routine parts-related questions.
  • Coordinate with vendors regarding order status, backorders, pricing, availability, and shipping updates.
  • Assist with scheduling parts deliveries, pickups, and intercompany transfers.
  • Prepare reports, spreadsheets, correspondence, and other department documents as requested.
  • Support invoice reconciliation and communicate discrepancies to the appropriate manager or department.
  • Maintain accurate vendor, customer, inventory, and transaction records.
  • Provide clerical support, including filing, copying, scanning, data entry, and document distribution.
  • Communicate professionally with Parts, Service, Sales, Accounting, and other departments.
  • Perform other duties and special projects as assigned.

Benefits

  • 401(k) with matching
  • Medical, dental, and vision insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Employer-paid life insurance
  • Paid vacation days
  • Sick leave
  • Employee discounts
  • Company events
  • Training programs
  • Training and career-advancement opportunities
  • Warehouse Bonus Incentive Plan
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