Parts Team Lead

MSX International•Montreal, QC

85d•Remote

About The Position

MSX International is seeking qualified candidates to lead our bpro Parts Program Distribution Field Team. The role involves leading a team of Automotive Parts Experts to expand the automotive parts distribution network for a Premier Automaker in the US. The bpro Parts Program Team Lead will focus on building and maintaining a highly motivated, results-driven sales organization representing our client to grow dealership bpro parts internally and externally in their respective markets. This position will work with selected Dealerships and Dealer Groups to grow bpro parts sales throughout their networks. The bpro Parts Program Team Lead will construct market and account plans, collect and disseminate real-time account/competitive information, lead analytical assessments, manage field teams, and drive business results. The bpro Parts Program Team Lead will provide comprehensive program support for their assigned region, assisting the Dealer, MSX field staff, and Mopar's Regional aftermarket sales team to drive immediate short-term sales growth through the Dealer and aftermarket distribution channels. A secondary focus will be on building direct relationships with Dealership hierarchy, aftermarket installers, fleets, and commercial accounts while liaising with stakeholders in the Dealer and Corporate organizations. This is a professional level, supervisory position.

Requirements

Minimum of (5) five years professional experience in the automotive aftermarket or wholesale environment.
Must have professional analytics experience necessary to identify opportunities, trends and anomalies.
Must possess excellent communication, presentation and negotiation skills.
Must be highly interpersonal with team-building and participative management skills.
Requires self-starter with ability to work under minimal supervision.
High level of proficiency with PC and Microsoft Office applications.
Bachelor's degree in related field or minimum 5 years equivalent experience.
Familiarity with the following automotive operations: Dealership, Fleet, Installer, Collision, Automotive Parts Distribution and aftermarket parts & service departments.
Basic understanding of automobile repair and technology.
Prior Program Management experience required.
Ability to maintain professional level communications in English.
High level of proficiency with PC and Microsoft applications including; Outlook, Excel, PowerPoint, Project and Word.
Ability to execute outlined FCA program components such as training, reporting, marketing, group facilitation and product demonstration abilities.
Capable of formulating business decisions based on a logical reasoning approach and offering a solution-based outcome to all situations.
Demonstrated ability to operate successfully in business environment with limited management oversight.

Responsibilities

Develop, implement and maintain a national automotive parts sales and distribution program through the dealer network.
Recruit, hire and retain top automotive wholesale parts personnel.
Act as the primary client liaison for the assigned project.
Coordinate communication, manage assigned resources and report to Executive Management.
Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
Hands on – production of reports, scorecards other deliverables and analysis.
Tracks project deliverables, issues, risks and action items.
Manage project data accuracy, timeliness, overall work product - set up and execute QA process and peer reviews.
Work and collaborate with client teams to meet project level financial goals, estimate resource requirement and staffing effectiveness for the successful completion of scope and identify constraints.
Develop content in accordance with client CI, contractual obligations and project direction. Includes tools, guides and presentations.
Negotiate and manage client commitments and expectations.
Closely monitor program objectives and provide critical performance feedback.
Provide program oversight and direction with a client centric approach.
Drive performance of team to satisfy and exceed program goals and objectives.
Constantly evaluate performance vs. expectations.
Develop and implement processes and measures to drive performance.
Ensure sales, market and competitive information is recorded daily.
Work closely with the client to provide weekly market feedback and sales performance summary.
Provide analysis for ad-hoc executive management reporting.
Manage program Profit & Loss.
Provide regular financial and program reviews with client’s management staff and MSX International Senior Management.
Manage project level compliance of contractual obligations- Collaborate with internal delivery and management teams and client for the project transition and stabilization phase in-charge of day-to-day delivery.