Parts Sales Representative

Titan Machinery•Syracuse, NE

About The Position

The Parts Sales Representative delivers exceptional customer service, drives sales, and supports the efficient operation of the parts department. The role serves customers in person and over the phone, provides informed product recommendations, and uses company business systems and digital tools to manage inventory, invoicing, and customer inquiries. The position suits someone passionate about inside sales who thrives in a fast-paced environment and values professionalism and excellent customer service. Titan Machinery describes opportunities for growth and development.

Requirements

  • At least 1 year of related work experience or a high school diploma/GED.
  • Ability to travel the same day up to 20% of the time and work flexible hours.
  • Strong customer service skills.
  • Keen attention to detail, a high level of initiative, and ability to work independently.

Responsibilities

  • Provide prompt, courteous, and professional customer service in person and over the phone, ensuring customer needs are met.
  • Study product information and market trends, using current digital tools and resources to make informed recommendations.
  • Use integrated business systems and advanced computer functions for inventory management, invoicing, and handling customer inquiries.
  • Support sales and the efficient operation of the parts department.

Benefits

  • Comprehensive health and dental coverage.
  • Health Savings Account (HSA), with Titan Machinery contributing up to $1,200 tax-free each year.
  • Eight paid holidays, competitive paid time off (PTO), and paid company volunteer hours.
  • 401(k) with company matching from the first day of employment.
  • 100% paid pregnancy-related leave and parental bonding leave.
  • Additional voluntary benefits, including vision insurance, life insurance, and short-term disability.
  • Additional leave benefits, including bereavement leave and leave for volunteer EMTs and firefighters.
  • Performance-based incentives.
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