Parts Sales Representative

Pinnacle Trailer Sales, Inc. • Rustburg, VA

4d • Onsite

About The Position

The Parts Sales Representative drives trailer parts sales, provides exceptional customer service, and maintains accurate inventory control. The role supports customers and internal teams by ensuring timely and accurate parts identification, ordering, and delivery for semi-trailers and related equipment. It is a full-time, on-site, non-exempt position in the Parts department, reporting to the Operations Manager and/or Parts Manager.

Requirements

• High school diploma or equivalent.
• At least 3 years of experience in trailer parts sales, inside sales, or a parts-related role.
• Strong customer service and communication skills.
• Ability to interpret trailer parts diagrams and technical manuals.
• Basic math skills, organization, attention to detail, and time management.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Valid driver’s license with a clean driving history.

Nice To Haves

• Technical or vocational training.
• Familiarity with inventory management systems.
• Prior experience with CDK.

Responsibilities

• Assist customers in identifying and purchasing trailer parts, components, and accessories.
• Provide product knowledge, pricing, and availability information.
• Process orders accurately through phone, email, and in-person transactions.
• Maintain inventory levels through regular cycle counts and audits.
• Collaborate with service and sales departments to fulfill internal requests.
• Communicate with vendors and suppliers regarding special orders and back orders.
• Ensure compliance with company policies and safety standards.
• Assist the Outside Sales Representative as needed.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-paid life insurance
• Company-paid disability plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED