Parts Sales Professional - Ellendale

The Ag Division of Brandt Holdings•Ellendale, ND
•$18 - $29

About The Position

Valley Plains Equipment is a local John Deere dealer serving eastern North Dakota, southeastern South Dakota, and northwestern Minnesota. The Parts Sales Professional helps deliver excellent service to internal and external customers while supporting efficient department operations. The role involves identifying customer needs, accurately procuring parts, and communicating solutions to customers and colleagues. It is an hourly position with a starting base rate of $18 per hour and a maximum stated rate of $29 per hour, depending on experience, and is eligible for performance-based incentives.

Requirements

  • High school diploma or GED equivalent.
  • Proficiency with standard computer applications such as Microsoft Office.
  • Ability to apply consultative selling techniques in daily work.
  • Willingness to work extended hours and weekends during peak business seasons.

Nice To Haves

  • At least 1 year of experience in parts management.
  • Ability to operate a forklift or willingness to obtain certification.
  • Basic knowledge of agricultural equipment.
  • Forklift certification.

Responsibilities

  • Engage with customers to understand their requirements and recommend suitable parts.
  • Handle incoming phone calls promptly and professionally.
  • Proactively contact customers to identify needs and promote parts and service solutions.
  • Invoice parts to customers, applying appropriate discounts, freight charges, and payment methods.
  • Initiate daily machine-down and stock orders to meet customer needs.
  • Keep the display floor appropriately stocked and use proper merchandising techniques.
  • Assist with receiving daily stock orders and processing transfers.
  • Support colleagues within the department as needed.
  • Communicate customer concerns to the appropriate management.
  • Maintain cleanliness and organization in the department, including the display floor and warehouses.
  • Help maintain a clean and safe Parts Department environment.
  • File shipment shortages and report bin shortages or inventory adjustments to the Parts Manager.
  • Assist with inventory control and departmental report generation.
  • Promote marketing for the Parts Department.
  • Follow company safety policies and procedures.
  • Complete required parts training and continuously improve.
  • Perform other duties or projects assigned by management.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Paid time off
  • 401(k) and Roth retirement savings plans with employer match
  • Life insurance
  • Disability insurance
  • Performance-based incentives
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