Parts Sales Manager

Redline Equipment•Ottawa, OH

About The Position

The Parts Sales Manager is responsible for an assigned Redline Equipment dealership Parts Department and directs and leads its operations. The manager develops departmental personnel and manages assigned vendor relationships. Redline Equipment is an agricultural equipment dealership with nine locations throughout the Midwest, with Case IH as its primary equipment brand. Its core values are Heroic Customer Support, the Golden Rule, Community, Transparency, and Continuous Improvement & Employee Growth.

Requirements

High school diploma or GED required.
Five years of purchasing or distribution experience working with heavy equipment parts, including responsibility for pricing and discounting.
Successful experience leading a team.
Proven track record in customer service and communications.
Ability to use a desktop or laptop computer, including Microsoft Office suites.

Nice To Haves

Bachelor’s degree or equivalent experience.

Responsibilities

Supervise Parts Department staff and develop and sustain high employee performance and morale aligned with the company’s mission and core values.
Align and implement company policies, standard operating procedures, bulletins, and campaigns.
Manage parts inventories, programs, and returns for assigned vendors.
Manage complex inventory matters, including turns, daily stock, control fill, and freight for assigned vendors.
Plan, organize, direct, and control activities related to the Parts Department.
Manage the department to achieve budgeted expenses and performance targets.
Create and implement strategies to improve sales and customer satisfaction.
Ensure customer issues are resolved promptly according to company guidelines.
Analyze market demand to ensure present and future material availability.
Prepare, issue, and review purchase orders with approved vendors.
Ensure vendor invoices are correct, including prices, freight, and surcharges.
Follow the company’s parts purchasing strategy on all orders and programs.
Keep the parts warehouse, showroom, and other public areas clean, neat, and organized.
Maintain inventory, including stock levels, obsolescence, and inventory adjustments.
Organize and plan cycle counts and year-end physical inventory procedures.
Collaborate with other departments to maintain adequate supplies and inventories.
Reconcile the cash drawer.
Maintain accurate departmental time records, including overtime, on-call scheduling, and vacation approvals.
Ensure location training and safety objectives are met.
Perform other related duties as assigned.