Parts Runner

Penske Automotive Group • Livonia, MI

3d

About The Position

Bill Brown Ford, a Penske Automotive Group dealership, is seeking a motivated Parts Runner to provide customer service and sales assistance in accordance with company policy. The Parts Runner serves as a primary contact for retail and wholesale customers and service department employees, sells requested parts and accessories, and tracks and supplies parts needed to complete vehicle service repairs. The role also includes delivering parts throughout the dealership or using delivery vehicles, documenting parts charged to repair orders, and potentially performing spot inventory.

Requirements

• High school diploma or equivalent and one year of related experience, or an equivalent combination of education and experience.
• Valid driver's license.
• Good customer service skills and a genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team-player attitude.
• Excellent oral and written communication, interpersonal, organizational, and computer skills.
• Ability to work in a fast-paced, results-driven environment and maintain accuracy and attention to detail.
• Ability to understand and comply with applicable federal, state, and local regulations and department procedures.
• Ability to define problems, collect data, establish facts, draw valid conclusions, and organize data for management analysis.
• Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
• Ability to follow work rules, procedures, and written, oral, or diagrammed instructions.
• Ability to work independently and complete assignments within given instructions, routines, and accepted practices.
• Ability to interact well with others and positively influence department, dealership, and organizational morale.

Nice To Haves

• High school diploma or equivalent and one year of related experience, or an equivalent combination of education and experience.

Responsibilities

• Provide customer service and sales assistance to retail and wholesale customers and service department employees.
• Sell required parts and accessories.
• Track and provide parts needed to complete vehicle service repairs.
• Deliver requested parts to areas throughout the dealership or via delivery vehicles.
• Use a computer to document that repair parts are charged to the correct repair orders on a daily basis.
• Perform spot inventory as needed.
• Comply with applicable regulations and procedures affecting the parts department, including hazardous waste disposal, emergency response, safe driving, and OSHA Right-to-Know requirements.
• Use proper safety equipment.

Benefits

• Medical, dental, and vision health care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED