Parts Research Analyst - Ocean, NJ

Sonepar•Neptune Township, NJ

1d•$25 - $30•Onsite

About The Position

Cooper Electric Supply, LLC is hiring a Parts Research Analyst to research and validate part numbers, fitment, and applications using OEM catalogs, supplier portals, ERP/PIM systems, and industry databases. The role also supports order entry, invoice and receiving discrepancy reconciliation, freight entry, month-end reporting, estimates, pricing and availability inquiries, and catalog data maintenance. The analyst collaborates with internal teams and vendors to resolve identification issues, supports critical orders, investigates returns and warranty claims, and contributes to data quality and process improvement. The position is based in an office or parts counter environment, with frequent computer use and occasional time in a warehouse or shop setting. The schedule is Monday through Friday, 8 a.m. to 5 p.m. The pay range is $25–$30 per hour, based on experience.

Requirements

High school diploma or equivalent.
At least 2 years of experience in parts research, parts counter/service advising, inventory control, catalog management, or a related role.
Working knowledge of OEM/aftermarket parts catalogs and common parts terminology.
Proficiency with Excel, including filters, lookups, and pivot tables, and comfort working in ERP/PIM/CRM systems.
Strong attention to detail and ability to interpret technical specifications, diagrams, and application notes.
Effective written and verbal communication skills, including the ability to explain findings to technical and non-technical audiences.
Ability to prioritize multiple requests, meet deadlines, and maintain accuracy under time constraints.

Nice To Haves

Associate’s degree.
Experience with vehicle/equipment identification methods, such as VIN decoding, and fitment rules.
Familiarity with ACES/PIES, e-commerce catalog standards, or master data management practices.
Prior experience with supplier EDI/portals and managing supersessions/interchanges at scale.
Basic SQL or BI/reporting experience for data validation and trend analysis.
Knowledge of lean/process improvement methods, such as root cause analysis and 5 Whys.

Responsibilities

Research part numbers using OEM catalogs, supplier portals, ERP/PIM systems, and industry databases to identify correct parts and alternates.
Support order entry, reconcile invoice and receiving discrepancies, enter freight, and assist with month-end reporting.
Validate fitment and application data and document sources for auditability.
Maintain interchange, supersession, and cross-reference mappings; reconcile duplicates and resolve data conflicts.
Create estimates using parts, labor, and associated fees for customer approval.
Create and update catalog records, attributes, and product content according to data standards.
Analyze returns, warranty claims, and customer or service feedback to identify causes related to incorrect part selection or catalog errors.
Collaborate with Purchasing, Inventory, Sales/Customer Service, Service/Operations, and vendors to resolve identification issues and expedite critical orders.
Support pricing and availability inquiries by confirming part numbers and approved substitutions.
Develop and maintain research documentation, SOPs, and knowledge-base articles; train teammates on tools and research methods as needed.
Run periodic data quality checks and recommend process improvements to reduce errors and improve cycle time.
Comply with company policies, safety requirements, and data governance standards.