Parts Manager

GT&E LLC•Sellersville, PA

9d•Onsite

About The Position

The Parts Manager oversees dealership parts operations to provide high levels of internal and external customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. The role optimizes parts department processes and attracts, retains, and engages department personnel.

Requirements

At least 1 year of experience in Parts Department operations.
Experience leading others.
Ability to use standard desktop applications, such as Microsoft Office, and internet functions.
Ability to write and speak effectively to individuals and groups.
Basic understanding of financial principles related to Parts Department operations.
Ability to analyze and interpret internal reports.
Ability to work extended hours and weekends.
Excellent customer service skills.
High school diploma or equivalent.

Responsibilities

Develop, communicate, enforce, and monitor effective Parts Department processes to ensure internal and external customer satisfaction.
Promote and merchandise parts and accessories in conjunction with other store locations.
Create annual Parts Department goals and budget in alignment with the organization’s financial and operational objectives.
Develop and execute the Parts Department marketing plan and monitor it monthly to ensure departmental goals are achieved.
Maintain an accurate and effective parts inventory control system, including a perpetual and/or annual physical inventory and proper counter procedures.
Submit parts warranty and return claims within the required time frame to receive maximum credit.
Maximize use of order discount programs to achieve stock order goals.
Ensure department tools, equipment, and vehicles are in good working order.
Manage recruiting, staffing, and employee development activities for employees reporting to this position.
Perform other duties as assigned.