Parts Manager

Lithia & Driveway • Santa Monica, CA

22d • $114,000 - $145,000 • Onsite

About The Position

The Parts Manager leads the parts department at Audi Santa Monica, overseeing staff, customer service, warranty parts, returns, and inventory operations. The role manages daily ordering and special orders, monitors inventory and backorders, and uses inventory and MIS reports to support department goals, revenue, and expense control. The Parts Manager also serves as a liaison between the store and Lithia Home Offices Fixed Operations, communicates policy and procedure updates, and completes department reporting and month-end procedures on time.

This is an onsite position in Santa Monica, California. The Parts Manager reports directly to the Fixed Operations Manager and General Manager. The California salary range is $114,000 to $145,000, with eligibility for short- and/or long-term incentives, including commissions based on Department Net and bonuses based on Manufacturer Approvability. The position requires at least five years of franchised automotive parts experience, automotive parts knowledge, a valid driver's license, and an acceptable driving record.

Requirements

• At least 5 years of franchised automotive parts experience.
• Knowledge of automotive parts.
• Strong attention to detail.
• Excellent communication skills.
• Valid driver's license in the state of residence.
• Acceptable driving record.
• High school graduate or equivalent.
• At least 18 years of age.

Nice To Haves

• CDK experience.
• Previous Audi experience.

Responsibilities

• Recruit, train, and develop parts staff.
• Resolve customer requests, questions, and concerns professionally and promptly.
• Manage warranty parts and returns processing.
• Manage inventory and use inventory reports daily to maintain appropriate levels and address areas that are not aligned with department goals.
• Ensure orders are processed, check for backordered items, and notify customers about order status.
• Place daily and stock orders, receipt and post inventory, and manage special orders.
• Read and act on MIS reports to generate revenue and control expenses.
• Serve as liaison between the store and Lithia Home Offices Fixed Operations.
• Communicate policy and procedure requirements and updates, and hold staff accountable to them.
• Complete parts department reporting and month-end procedures on time.

Benefits

• Medical, dental, and vision plans
• Paid holidays and PTO
• Short- and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs
• Competitive pay
• Short- and/or long-term incentives, including commissions and bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED