Parts Manager

BERGSTROM AUTO•Madison, WI

12d•$70,000 - $80,000•Onsite

About The Position

Bergstrom Automotive is hiring a Parts Manager for Bergstrom Cadillac of Madison in Madison, Wisconsin. The Parts Manager leads the parts department, supports team member development, oversees inventory and daily operations, delivers excellent service to guests and internal teams, and manages the department’s financial performance. The position is full-time. Shifts range from Monday through Friday, 7 a.m. to 6 p.m. Base salary is based on experience, with a monthly performance bonus averaging $70,000–$80,000 per year.

Requirements

High school diploma or equivalent.
At least 3 years of experience in automotive parts operations, including at least 1 year in a leadership role.
Strong knowledge of automotive parts and dealership operations.
Excellent leadership, communication, and organizational skills.
Proficiency with dealership management software and inventory systems.
Ability to analyze data, identify trends, and implement effective strategies.
Commitment to delivering exceptional guest service.
Valid driver’s license.

Nice To Haves

Bachelor’s degree in business or a related field.

Responsibilities

Recruit, train, and manage parts department staff; set performance goals and provide coaching and feedback.
Ensure staff deliver exceptional service to guests and internal departments.
Maintain accurate inventory levels and manage parts ordering, receiving, and stocking for service and wholesale operations.
Implement and oversee efficient workflows to ensure timely parts delivery.
Conduct regular inventory audits for accuracy and compliance.
Build relationships with guests, wholesale customers, and internal service teams; address inquiries and resolve issues promptly and professionally.
Ensure the parts department meets or exceeds guest satisfaction goals.
Monitor sales, gross profit, and expenses to achieve profitability targets.
Develop and manage the parts department budget.
Analyze sales data to identify trends and opportunities for growth.
Ensure compliance with company policies and regulatory requirements.
Maintain a safe and organized workspace for team members and guests.

Benefits

Medical, dental, vision, short- and long-term disability, and life insurance for full-time team members.
Two weeks of paid time off starting on the first day for full-time team members.
Discounts on vehicles, service, and parts.
401(k) plan with company match for full-time team members.
Paid holidays for full-time team members.
Wellness program.
Free team member clinic access.
Free health coach.
Employee assistance program.
Employee referral program.
Ongoing training and opportunities for growth and advancement.