Dealership Parts Manager - Key Motors of South Burlington

Key Auto Group•South Burlington, VT

5d•$0 - $100,000

About The Position

The Parts Manager oversees the parts sales process from start to finish and provides high-level service to internal and external customers. The role involves communicating with staff and customers, answering questions and providing price quotes, interpreting parts catalogs and body shop estimates, maintaining accurate stock, sourcing unavailable parts, and ensuring parts requests and payments are properly handled. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Strong interpersonal and time management skills.
Ability to read and interpret safety and maintenance documents.
Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Valid driver's license and clean driving record.

Nice To Haves

Prior auto parts sales experience.
Eagerness to improve in a dynamic work environment.

Responsibilities

Oversee the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Effectively and efficiently communicate customer parts status.
Read and understand the parts catalog when looking up and discussing specific parts.
Answer phone calls and provide price quotes and other information to customers.
Review body shop estimates to verify that ordered parts are correct and pricing aligns with the estimate.
Provide high-level service to internal and external customers.
Pull and fill orders from stock and conduct weekly bin checks to ensure stock accuracy.
Notify the parts manager of out-of-stock parts or shop materials requiring immediate attention.
Locate out-of-stock parts from an outside source and submit emergency orders when necessary.
Ensure all internal parts requests are billed on the service repair order.
Receive payment from retail customers or obtain credit authorization.
Perform other duties as assigned.