Dealership Parts Manager - Key Motors of South Burlington

Key Auto Group•South Burlington, VT

About The Position

Key Auto Group is seeking a Dealership Parts Manager for Key Motors of South Burlington. The organization emphasizes a team-oriented culture, professional development, exceeding customer expectations, and promoting from within. The role oversees the parts sales process and provides service to internal and external customers while managing parts orders, stock accuracy, customer inquiries, and related transactions.

Requirements

High school diploma or equivalent.
Strong interpersonal and time-management skills.
Ability to read and interpret safety and maintenance documents.
Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Valid driver's license and clean driving record.
Eagerness to improve in a dynamic work environment.

Nice To Haves

Prior auto parts sales experience.

Responsibilities

Oversee the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Effectively communicate customer parts status.
Read and understand the parts catalog when looking up and discussing specific parts.
Answer phone calls and provide customers with price quotes and other information.
Review body shop estimates to verify that ordered parts are correct and pricing aligns with the estimate.
Provide high-level service to internal and external customers.
Pull and fill orders from stock and perform weekly bin checks to ensure stock accuracy.
Notify the parts manager of out-of-stock parts or shop materials requiring immediate attention.
Locate out-of-stock parts from outside sources and submit emergency orders when necessary.
Ensure internal parts requests are billed on the service repair order.
Receive payment from retail customers or obtain credit authorization.
Perform other duties as assigned.