Parts Manager

BERGSTROM AUTO•Neenah, WI

42d•$50,000 - $80,000•Onsite

About The Position

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

Requirements

High school diploma or equivalent required
3+ years of experience in automotive parts operations
at least 1 year in a leadership role
Strong knowledge of automotive parts and dealership operations
Excellent leadership, communication, and organizational skills
Proficiency with dealership management software and inventory systems
Ability to analyze data, identify trends, and implement effective strategies
Commitment to delivering exceptional guest service
Valid driver’s license

Nice To Haves

Bachelor’s degree in business or a related field preferred

Responsibilities

Recruit, train, and manage parts department staff, fostering a collaborative and high-performing team.
Set performance goals and provide regular coaching and feedback to support team member growth.
Ensure team members deliver exceptional service to guests and internal departments.
Maintain accurate inventory levels, minimizing overstock or shortages.
Manage ordering, receiving, and stocking of parts to meet the needs of service and wholesale operations.
Implement and oversee efficient workflows to ensure timely delivery of parts.
Conduct regular inventory audits to ensure accuracy and compliance.
Build strong relationships with guests, wholesale customers, and internal service teams.
Address guest inquiries and resolve issues promptly and professionally.
Ensure the parts department meets or exceeds guest satisfaction goals.
Monitor department performance, including sales, gross profit, and expenses, to achieve profitability targets.
Develop and manage the parts department budget.
Analyze sales data to identify trends and opportunities for growth.
Ensure compliance with all company policies and regulatory requirements.
Maintain a safe and organized workspace for team members and guests.

Benefits

Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
Two weeks of PTO starting on your first day (for full-time team members)
Exclusive Discounts: Save on vehicles, service, and parts
401(k) plan with company match (for full-time team members)
Paid holidays (for full-time team members)
Wellness Program
Free Team Member Clinic Access
Access to a Free Health Coach
Employee Assistance Program
Employee Referral Program
Ongoing training and opportunities for growth and advancement