Parts Manager

BIRKEYS FARM STORE • Casey, IL

7d • $60,000 - $80,000 • Onsite

About The Position

The Parts Manager manages and directs all aspects of the parts department to support company benefit and profitability. The role coordinates, motivates, and develops an effective and efficient parts staff, while overseeing department policies, sales objectives, merchandising, advertising, pricing, cost control, purchasing, security, inventory, and financial transactions. The Parts Manager also maintains regulatory compliance and a safe working environment, and performs other duties assigned by the store manager.

The role is responsible for customer satisfaction and service, including efficiently resolving concerns, promoting a positive attitude, maintaining a professional appearance and demeanor, and providing Birkey’s standard of customer service.

This is a full-time, day-shift management position in Casey, Illinois. The job requires an associate degree or equivalent and 2–4 years of related experience. Work involves moving around the dealership and grounds, lifting and carrying items, operating equipment as needed, and extensive keyboard use. The employee is frequently exposed to dust, odors, oil, fumes, and noise, and may work near moving mechanical parts and in indoor and outdoor weather conditions.

Requirements

• Associate degree or equivalent.
• 2–4 years of related experience.
• Steady work record.
• Ability to set work priorities and work independently in the absence of supervision.
• Ability to understand and carry out oral and written directions.
• Ability to maintain team-member motivation and focus on providing a high level of customer satisfaction.
• Ability to perform each essential duty satisfactorily.
• Ability to get around the dealership and grounds for various tasks.
• Normally lift or move 10 pounds, frequently lift or move up to 25 pounds, and occasionally lift or move up to 100 pounds.
• Ability to bend, stoop, reach above and below shoulder height, and remain on one’s feet for extended periods.
• Ability to operate equipment or other power equipment as necessary.
• Must meet health assessment requirements.
• Ability to perform extensive keystroke tasks.

Responsibilities

• Establish department policies and procedures in conjunction with store management.
• Establish realistic sales objectives by category.
• Merchandise and advertise effectively and within budget.
• Establish a competitive parts pricing policy while maximizing grosses.
• Attend company, store, and community functions that benefit the dealership.
• Create measures to control costs wherever possible.
• Ensure the company receives full value for time and materials purchased.
• Obtain competitive bids and purchase supplies only when necessary.
• Create and adhere to security measures in purchasing, shipping, receiving, and facilities.
• Oversee parts department inventory and financial transactions to ensure proper accounting.
• Supervise staff and ensure employees understand their duties and responsibilities.
• Create a cross-training plan for staff.
• Maintain knowledge of regulations and compliance related to USDOT, OSHA, EPA, and EEOC/ADA.
• Maintain a safe working environment and adhere to the company safety program.
• Perform other duties assigned by the store manager.
• Ensure customers are satisfied with products, services, and staff support.
• Resolve customer concerns efficiently and effectively.
• Promote a positive attitude and maintain a professional appearance and demeanor.
• Provide Birkey’s high level of customer service and acknowledge customers’ appreciation.

Benefits

• Opportunity to become an owner in a 100% employee-owned company.
• Competitive compensation and insurance package, including health, dental, vision, life, and disability insurance, and a 401(k) for employees who meet the stated eligibility conditions.
• Training and development opportunities for career advancement.
• Supportive colleagues who value collaboration and respect.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree