BODYSHOP Parts Manager

Serpentini Automotive Group•Willoughby Hills, OH

18d•Onsite

About The Position

We are looking for a Parts Manager in the BODYSHOP to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. Serpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
Valid driver's license and clean driving record

Nice To Haves

High School Diploma or equivalent and prior auto parts sales experience (preferred)
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents

Responsibilities

Oversee the parts tracking process from start to finish
Communicate with staff and customers in a friendly and professional manner
Converse effectively/efficiently regarding customer parts status
Read and understand the parts order when looking up and speaking to specific parts
Answer phone calls, track down parts that are due-in to ensure the repair timeliness.
Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
Dispatch, bill, and track CORE returns.
Pull orders from stock and maintain weekly bin checks to ensure accuracy of stock.
Dispatch all required parts to the paint department in the morning in line with the paint list.
Locate delayed parts and find quicker options as necessary.
Invoice all parts to correct RO and ensure profitable discounts are being met.
Check in all parts and verify correct parts are delivered from vendors
Mirror-match all LKQ/Aftermarket parts to verify correct parts are delivered from vendors.