Parts Manager

Lithia & Driveway•Thousand Oaks, CA

22d•$125,000 - $140,000•Onsite

About The Position

The Parts Manager leads the parts department at DCH Ford of Thousand Oaks, overseeing staff, customer service, warranty parts, returns, inventory, ordering, reporting, and month-end procedures. The position reports directly to the General Manager and is performed onsite in Thousand Oaks, California. Compensation is performance-driven and includes eligibility for short- and/or long-term incentives, commissions based on department net, and bonuses based on manufacturer approvability. The listed California annual salary range is $125,000–$140,000. The employer describes opportunities for advancement across its national network, leadership development and training, recognition of results, and autonomy to shape the team. A comprehensive benefits package is offered to support employees and their families.

Requirements

At least 3 years of franchised automotive parts experience.
Knowledge of automotive parts.
Strong attention to detail.
Excellent communication skills.
Valid driver's license in the state of residence and an acceptable driving record.
High school graduate or equivalent.
At least 18 years old.

Nice To Haves

CDK experience.
Previous Ford or domestic automotive experience.

Responsibilities

Recruit, train, and develop parts staff.
Resolve customer requests, questions, and concerns professionally and promptly.
Manage warranty parts and returns processing.
Manage inventory and use inventory reports daily to maintain appropriate levels, identify areas outside department goals, and resolve issues.
Ensure orders are processed, monitor backordered items, and notify customers of order status.
Place daily and stock orders; receipt and post inventory; and process special orders.
Read and act on MIS reports to maximize revenue and control expenses.
Liaise between the store and Lithia Home Offices Fixed Operations; receive and communicate policy and procedure requirements and updates, and hold staff accountable for them.
Complete parts department reporting and month-end procedures on time.

Benefits

Medical, dental, and vision plans.
Paid holidays and PTO.
Short- and long-term disability.
Paid life insurance.
401(k) retirement plan.
Employee stock purchase plan.
Lithia Learning Center.
Vehicle purchase discounts.
Wellness programs.
Competitive pay.
Eligible for short- and/or long-term incentives, including commissions based on department net and bonuses based on manufacturer approvability.