Parts Manager
About The Position
The Parts Manager oversees the parts and accessories department, including inventory management and vendor relationships. The role also sells marine equipment and supplies, such as fixtures, pumps, instruments, cordage, paints, motor parts, and water sport equipment. The Parts Manager provides exceptional customer service and oversees parts and accessories staff. The position involves maintaining inventory and sales records, coordinating ordering and inventory counts, supporting service operations, and maintaining a clean, professional, and safe parts area. The manager also keeps safety-related databases and plans current and supports team member safety training.
Responsibilities
- Hire, train, motivate, coach, monitor, and evaluate parts department team members.
- Provide excellent customer service and communicate with internal and external customers to determine their parts needs.
- Act as a liaison between the parts department and other store operations.
- Maintain established parts inventory levels and balance inventory for maximum turnover as determined by Team Support.
- Negotiate competitive pricing with vendors and manufacturers when necessary.
- Follow established policy for special ordering parts.
- Maintain accurate sales, inventory, and order records through IDS.
- Perform weekly cycle counts to maximize inventory accuracy.
- Coordinate and conduct physical inventory twice a year.
- Assist the Service Manager, Service Advisors, and technicians in ensuring timely parts turnaround for work orders.
- Assist customers by phone, internet, and in person with price quotes and parts sales.
- Maintain an orderly, clean, and professional parts area.
- Analyze sales, expenses, and inventory monthly to maintain profit goals.
- Keep the MSDS Online database current.
- Keep the Hazard Communication written plan current.
- Assist with or conduct team member safety training related to Hazard Communication.
- Promote and participate fully in the MarineMax Safety Program, helping ensure a safe, hazard-free workplace.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
