Parts Manager

International Subaru of Orland Park•Tinley Park, IL

21d

About The Position

The Parts Manager oversees the parts department, staff, and inventory while operating within company guidelines. The role may cover one or multiple franchises and includes selling parts to internal and external customers, building wholesale, retail, and internal business, and working with fellow store managers and corporate staff to support customer satisfaction. The manager is expected to set and forecast departmental objectives, work to exceed them, compile reports, handle paperwork, and maintain and ship warranty return parts as required. This position is suited to an organized, detail-oriented, self-motivated person who can train and develop staff and maintain high expectations for the department. The company offers paid training, paid vacation, medical, dental, and vision insurance, optional supplemental insurance, and Sundays off.

Requirements

At least 2 years of dealership parts counter experience.
Technical automotive knowledge.
Ability to manage others.
Computer literacy.
Good communication skills.
Basic understanding of inventory and reporting.
Basic understanding of accounting and parts sourcing.
Excellent paperwork-handling skills.
Problem-solving skills.
Team player and team builder.

Nice To Haves

Experience in parts management is preferred.

Responsibilities

Forecast goals and objectives for the parts department.
Hire, train, and monitor the performance of parts department staff.
Maintain inventory consistent with the requirements of various departments.
Create pricing guidelines for customer categories.
Monitor and adjust inventory.
Ensure all parts are properly tagged.
Supervise stock-order procedures.
Work closely with the service manager and body shop manager to ensure timely turnaround of needed parts.
Provide technical assistance when necessary.
Develop and enforce guidelines for working with customers to maximize customer satisfaction.
Enforce safety requirements.
Maintain a professional appearance.
Compile reports, forecast objectives, handle paperwork, and maintain and ship warranty return parts as required.
Build wholesale, retail, and internal parts business.