Parts Manager

Swickard Palo Alto Corporation•Palo Alto, CA

11d•$80,000 - $120,000•Onsite

About The Position

Audi Palo Alto is seeking a Parts Manager to lead its high-volume parts operation, supporting luxury vehicle service and retail and wholesale parts business in Silicon Valley. The manager oversees inventory, staffing, vendor relationships, daily workflow, financial performance, and team development, while maintaining the accuracy and service standards expected of a premium Audi dealership. The role includes developing wholesale relationships with independent repair shops, body shops, and fleet accounts, and working closely with service management to keep technicians productive and minimize delays. The Parts Manager is responsible for monitoring key performance measures, including gross profit, fill rates, inventory turns, and obsolescence; maintaining inventory accuracy through disciplined receiving, cycle counts, and bin organization; and managing Audi OEM parts programs, warranty processes, and manufacturer returns in compliance with requirements. The position offers a stated salary range of $80,000–$120,000 per year, benefits, and potential career growth into fixed operations director and multi-store leadership roles.

Requirements

At least 3 years of parts manager experience in a franchised dealership.
Strong command of parts department financials, including fill rate, gross profit, inventory turns, and obsolescence management.
Proven ability to develop and lead a parts team.
Process-oriented approach and strong attention to detail and inventory accuracy.
Clear communication and ability to work effectively with service managers, advisors, technicians, and wholesale accounts.
Valid driver's license and clean driving record.

Nice To Haves

Audi, European, or luxury brand dealership experience.
Wholesale parts experience.
Familiarity with ETKA or an equivalent Audi/VW Group parts platform.
Experience with Reynolds & Reynolds or CDK DMS platforms.

Responsibilities

Lead parts department operations, including inventory, staffing, vendor relationships, and daily workflow.
Drive parts department profitability and manage gross profit, fill rates, inventory turns, and obsolescence.
Develop and manage the wholesale parts business and relationships with independent repair shops, body shops, and fleet accounts.
Develop and hold the parts team accountable for capability, accuracy, and consistent execution at the counter and in the warehouse.
Monitor key performance metrics and proactively implement corrective action when results drift from target.
Manage Audi OEM parts programs, warranty parts processes, and manufacturer return procedures in compliance with requirements.
Build and maintain vendor and OEM relationships to optimize parts availability and program participation.
Partner with service management to align parts supply with service demand, minimize delays, and keep technicians productive.
Maintain inventory accuracy through receiving, cycle counts, and bin organization standards.