Parts Manager

Lithia & Driveway•Bryan, TX

6d•$90,000 - $120,000•Onsite

About The Position

The Parts Manager is responsible for leading all aspects of the dealership Parts Department, ensuring strong profitability, inventory control, customer satisfaction, and operational performance. Reporting directly to the Fixed Operations Manager, this role oversees parts sales, inventory management, wholesale parts operations, vendor relationships, and team development while supporting the Service Department's ability to meet productivity and customer satisfaction goals. The Parts Manager plays a critical role in achieving dealership Fixed Operations objectives and maintaining compliance with OEM standards and programs.

Requirements

3+ years of automotive parts leadership experience within an OEM franchise dealership required; Stellantis experience highly preferred.
Proven success managing inventory, profitability, and departmental performance.
Strong understanding of OEM parts operations, inventory controls, and manufacturer programs.
Experience leading teams, developing talent, and driving accountability.
Knowledge of dealership financial reporting and Fixed Operations metrics.
Proficiency with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, or similar).
Strong analytical, organizational, and communication skills.
Customer-focused approach with a commitment to operational excellence.
Ability to work effectively in a fast-paced, performance-driven environment.
Valid driver's license with an acceptable driving record.
High School graduate or equivalent, 18 years or older required.

Nice To Haves

Stellantis experience highly preferred.

Responsibilities

Lead the daily operations of the Parts Department to achieve sales, gross profit, and inventory turn objectives.
Develop and execute strategies to grow retail, wholesale, collision center, and internal parts sales.
Maintain optimal inventory levels through effective forecasting, ordering, stocking, and obsolescence management.
Monitor and manage inventory accuracy through regular cycle counts and physical inventories.
Ensure parts availability to support Service Department productivity and customer satisfaction goals.
Review and analyze departmental financial statements, reports, and key performance indicators (KPIs).
Manage inventory investments, gross margins, shrinkage, and departmental expenses.
Collaborate with the Fixed Operations Manager to establish budgets, forecasts, and operational goals.
Recruit, hire, train, coach, and develop parts counter personnel, warehouse staff, and delivery drivers.
Establish clear performance expectations and hold team members accountable to results.
Foster a culture focused on teamwork, operational excellence, and customer service.
Build and maintain strong relationships with OEM representatives, vendors, and aftermarket suppliers.
Ensure compliance with OEM policies, warranty parts retention requirements, and dealership procedures.
Monitor parts purchasing practices to maximize profitability while controlling costs.
Maintain an organized, clean, and safe parts warehouse and retail environment.
Address and resolve escalated customer and vendor concerns in a professional and timely manner.
Partner closely with Service, Body Shop, and Sales leadership to support dealership-wide objectives.
Utilize dealership management systems and reporting tools to improve operational efficiency and decision-making.
Ensure adherence to all federal, state, local, and company policies and regulations.
Perform all other duties as assigned by leadership.