Parts Manager

Sloan Implement•Petersburg, IL

15d

About The Position

The Parts Manager oversees the daily operations of the parts department, providing exceptional service to customers and internal teams while supporting profitability and operational excellence. The role combines inventory management, sales strategy, team development, and execution of company processes to support dealership operations and customer satisfaction. The Parts Manager partners with the Corporate Parts Manager on the annual department budget, sales goals, and profitability objectives. The role also supports parts marketing initiatives, develops team members, assists with staffing, and maintains department inventory, tools, equipment, and vehicles. In season, the stated schedule is Monday through Friday, 7 a.m. to 5 p.m., and Saturday, either 7 a.m. to noon or 7 a.m. to 3 p.m., on a store-determined rotation. Hours may be extended, including Sundays, during peak seasons. Off-season hours, from November through March, are Monday through Friday, 7 a.m. to 5 p.m.; the start and end dates are subject to change. Extended hours are determined by store needs and may change.

Requirements

One or more years of experience in parts department operations.
Previous leadership or supervisory experience.
Strong customer service, communication, and interpersonal skills.
Ability to analyze reports and make sound business decisions.
Proficiency with Microsoft Office and standard business applications.
High school diploma or equivalent experience.
Valid driver's license and a good driving record.
Maintain a good driving record that complies with company Motor Vehicle Records criteria throughout employment.
Pass a DOT physical and renew certification annually as a condition of continued employment.
Ability to work extended hours and weekends as business needs require.

Responsibilities

Lead daily parts department operations and execute company standard processes.
Partner with the Corporate Parts Manager to develop and manage the annual department budget, sales goals, and profitability objectives.
Monitor monthly sales performance and implement strategies to achieve revenue and profit targets.
Support and execute parts marketing initiatives to drive business growth.
Train, mentor, and develop parts team members, including conducting performance evaluations as needed.
Maintain accurate inventory control through effective procedures, perpetual inventory management, and annual physical counts.
Assist customers and team members with parts sales and product support.
Ensure departmental tools, equipment, and vehicles are properly maintained.
Process warranty and return claims accurately and within required timeframes to maximize credits.
Assist with recruiting, staffing, and employee development as needed.
Perform other duties as assigned.