Parts Manager

The Raymond Corporation•Kansas City, MO

25d

About The Position

Raymond Central is seeking a Parts Manager to manage and direct the parts department, growing its volume and profitability in line with established business goals and objectives. The role oversees daily parts operations, staffing, inventory, costs, customer relationships, and warranty policies. The position is based in Kansas City, Missouri.

Requirements

Prior management experience in material handling, heavy equipment, automotive, or a related field.
High school diploma.
Maintain an acceptable driving record.
Extensive technical aptitude related to the material handling or heavy equipment industry.
Excellent communication skills across various levels of the company.
Ability to lead technicians, coordinators, and other employees.
Experience with Microsoft Suite.

Nice To Haves

Associate degree or technical college certificate.

Responsibilities

Manage and direct daily parts operations in accordance with established operating methods, policies, procedures, and state and federal regulations.
Establish fiscal-year goals and quotes, work toward achieving them, and develop marketing strategies to support those goals.
Recruit, select, hire, develop, and retain sufficient technical and support staff to implement the operational plan.
Develop positive, long-term relationships with customers and seek repeat business.
Manage operating costs and continuously improve operating methods, safety, procedures, and results.
Maintain acceptable stock-order performance and inventory turns, and keep inventory dollar levels proportional to annual sales volume.
Administer warranty policies.
Tailor branch inventory to the local truck population and establish van inventory levels using geographic regions, truck population, and technician certification levels as criteria.
Develop and market parts consignments.
Perform a complete year-end inventory of all stock and reconcile discrepancies.
Attend company management meetings and manufacturer sales meetings as required.
Work with all departments and employees to ensure quality customer service.
Perform additional responsibilities as assigned by management.