Parts Manager

United Ag & Turf•Chatham, NY

36d•Onsite

About The Position

United Ag & Turf NE is looking for a Parts Manager who will be responsible for managing the operations of the Parts Department at the branch to provide the highest level of external and internal customer satisfaction. You will work closely with other leaders and employees in the store to ensure building operations remain safe, secure, and well-maintained.

Requirements

2+ years of experience in Parts Department operations
Demonstrated leadership and team management skills
Ability to communicate effectively with individuals and groups
Strong organizational and communication skills
Computer literacy and comfort with inventory systems
Basic understanding of financial principles relating to parts operations
Ability to analyze internal reports and act on findings
Willingness to work extended hours and weekends as needed
Valid driver’s license
High school diploma, or GED
Lift and carry up to 50 lbs. unassisted
Maneuver on/under heavy agricultural equipment and on uneven terrain
Frequently stoop, bend, kneel, and stand for extended periods
Operate a vehicle during both day and night
Use hands to type, handle materials, and reach with arms
Talk, hear, and engage in verbal communication
May work in varied weather conditions, around noise, dust, fumes, and chemicals
Must follow safety procedures and use PPE as required

Nice To Haves

2 years of equipment industry or service experience

Responsibilities

Lead and manage all parts personnel to maintain high levels of efficiency, knowledge, and customer service.
Promote positive department culture through training, communication, and appearance standards.
Monitor and utilize the automated inventory control system effectively.
Establish realistic sales goals and gross profit targets for the department.
Drive aggressive parts sales and implement effective merchandising and advertising within budget.
Ensure customer satisfaction through efficient service and support.
Attend store, industry, and community events to represent the dealership.
Manage costs by ensuring full value for parts purchased, minimizing waste, and obtaining competitive bids.
Control inventory investment and monitor inventory turnover and obsolescence rates.
Implement robust security measures for purchasing, shipping/receiving, and inventory control.
Solve operational issues proactively and optimize department space and layout.
Ensure that at least one person is cross-trained to perform the Parts Manager role.
Conduct annual performance and wage reviews in coordination with the General Manager.
Foster career growth and development opportunities for department employees.
Regularly participate in leadership training and management development programs.
Perform additional duties as assigned by the General Manager.