Parts Manager

Great Dane LLC • North Little Rock, AR

22d

About The Position

The Parts Manager maximizes parts sales and profitability while maintaining strong customer relationships. The role oversees purchasing, inventory control, staff management and training, shop sales, shipping and receiving, quotes, cycle counts, payables, invoicing, sales support, daily reporting, deliveries, forklift training, and HR issues. The position involves calling on customers about 25% of the time, with the remainder spent in the office, and also includes working by phone and in the warehouse checking in and putting away parts. The work environment includes exposure to shop noise.

Requirements

• High school education or higher.
• At least 5 years of experience in the industry.
• Communication skills.
• Very good customer service skills.
• Inventory control management skills.
• Knowledge of safety and OSHA rules.
• Good computer skills.
• Product knowledge.
• Ability to motivate people.

Responsibilities

• Evaluate parts performance and profitability.
• Visit and call customers to ensure they are satisfied with the service.
• Run reorder reports and order parts from PDC or other vendors.
• Order parts to obtain the best price while maintaining appropriate inventory levels.
• Conduct daily cycle counts.
• Train team members in their job responsibilities.
• Work with the Shop Manager on shop pricing.
• Prepare quotes for the salesperson and track quotes in the computer.
• Review payables daily, verify they match, and ensure they are billed out before sending them for payment.
• Take orders by phone and invoice them.
• Support the salesperson in meeting sales goals.
• Review morning reports to assess the previous day's results.
• Conduct forklift training.
• Manage HR issues.
• Perform other duties as assigned.

Benefits

• Competitive compensation.
• Dental, vision, and medical benefits with employer contributions.
• Retirement programs, including a Pension Plan and 401(k) Plan with employer match.
• Tuition reimbursement.
• Paid holidays and vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED