Parts Manager

Great Dane • North Little Rock, AR

21d

About The Position

The Parts Manager maximizes parts sales and profitability while maintaining strong customer relationships. The role oversees purchasing, inventory control, shop sales, shipping and receiving, quotes, cycle counts, payables matching, invoicing, coordination with sales staff, review of morning reports, daily deliveries, forklift training, and employee management. The position also works with the Shop Manager on shop pricing and addresses HR issues as needed.

The work involves calling on customers approximately 25% of the time, with the remainder spent in the office. The manager also uses a phone and works in the warehouse checking in and putting away parts, with exposure to shop noise.

Requirements

• High school education or higher.
• Five or more years of experience in the industry.
• Communication skills.
• Very good customer service skills.
• Inventory control management skills.
• Knowledge of safety and OSHA rules.
• Good computer skills.
• Product knowledge.
• Ability to motivate people.

Responsibilities

• Evaluate parts performance and profitability.
• Visit and call customers to check their satisfaction with the service.
• Run reorder reports and order parts from PDCs or other vendors.
• Order parts to obtain the best price while maintaining appropriate inventory levels.
• Perform daily cycle counts.
• Train team members in their job responsibilities.
• Work with the Shop Manager on shop pricing.
• Prepare quotes for sales staff and track quotes in the computer.
• Review payables daily, verify that they match, and ensure they are billed out before being sent for payment.
• Take orders over the phone and invoice them.
• Support the salesperson in achieving sales goals.
• Review morning reports to assess the previous day's performance.
• Conduct forklift training.
• Manage HR issues.
• Direct daily deliveries.
• Perform other duties as assigned.

Benefits

• Competitive compensation
• Dental, vision, and medical benefits with employer contributions
• Retirement programs, including a Pension Plan and a 401(k) Plan with employer match
• Tuition reimbursement
• Paid holidays and vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED