Parts Lead

Wagner Equipment•Windsor, CO

About The Position

The Parts Lead guides warehouse staff to ensure customer orders are delivered on time without compromising quality or safety, while reflecting the company’s “One Professional Team” vision. The position is under the direct supervision of the Warehouse Manager, Assistant Manager, or Shift Supervisor. The Lead assigns and directs staff work under that guidance, maintains break schedules, gives timely feedback on performance and attendance, and reports performance concerns to the direct supervisor. The role also handles parts orders, warehouse processes, customer interactions, safety, organization, and staff training. Pay is $21.00–$30.00 per hour, dependent on education and experience.

Requirements

  • High school diploma or GED.
  • At least 1 year of administrative or clerical experience.
  • At least 3 years of customer service experience.
  • At least 3 years of supervisory or management experience.
  • At least 1 year of technical or mechanical experience, such as machine service or maintenance.
  • Ability to operate a forklift.
  • Basic familiarity with light industrial equipment, including saws, hoisting equipment, and hose presses.
  • Competencies in data entry, telephone skills, safety knowledge, reading and writing, reasoning, organization, communication, and math.
  • Product knowledge and leadership skills, including the ability to motivate and direct workers.
  • Basic knowledge of Microsoft Word and Excel.
  • Advanced knowledge of a Warehouse Management System.

Responsibilities

  • Enter data accurately into the Warehouse Management System.
  • Work to minimize company expenses on supplies and equipment.
  • Manage the log process and resolve problems.
  • Ensure processes and procedures are followed.
  • Work with other warehouse Leads to resolve problems and use resources effectively.
  • Ensure work is performed in accordance with safety rules and regulations.
  • Promote teamwork in completing warehouse goals.
  • Ensure the warehouse is organized and clean.
  • Train warehouse workers in job responsibilities and safety procedures.
  • Interact professionally with customers to meet their needs and resolve problems.
  • Select, package, and/or ship parts according to the assigned area.
  • Use the Warehouse Management System to process orders.
  • Operate a forklift as required by the job assignment.
  • Assign and direct warehouse staff work under the guidance of the Warehouse Manager or Shift Supervisor.
  • Maintain and enforce break schedules in each area.
  • Provide timely employee feedback on performance and attendance.
  • Report performance problems to the direct supervisor.
  • Perform other duties as assigned by the manager.

Benefits

  • Paid time off: up to 96 hours in the first year.
  • Eight company-paid holidays.
  • Medical, dental, and vision insurance.
  • Life and AD&D insurance.
  • Retirement plans, including a company contribution of up to 7% for eligible employees.
  • Tuition reimbursement.
  • Employee Assistance Program.
  • Access to CEFCU services, including payroll deductions, savings accounts, loans, and a VISA card.
  • Supplemental life insurance.
  • Critical illness and accident insurance.
  • ID WatchDog.
  • Discounted employee phone plans.
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