Parts & Inventory Associate

Oxbo•Marshfield, WI

About The Position

The Parts & Inventory Associate performs customer service and stocking duties related to receiving and selling parts and accessories, contributing to the efficient, safe, and profitable operation of H&S’s parts department. The role includes assisting with counter parts sales and customer service. Responsibilities also include accurately picking and preparing customer orders for shipment, loading outbound trucks as needed, conducting physical inventory counts, and maintaining a clean, orderly, and safe work area. The associate follows company quality protocols, safety procedures, and the H&S handbook, and performs other related duties as assigned by management.

Requirements

  • High school diploma or equivalent.
  • Current forklift driving certification is required to operate a forklift.
  • Computer skills, including knowledge of Microsoft Excel and Word.
  • Ability to read and count accurately and perform basic mathematical calculations.
  • Ability to maintain a neat, orderly, and safe work area.
  • Excellent verbal and written communication skills, including the ability to listen and identify customer needs.
  • Ability to work with minimal supervision.
  • Versatility, flexibility, and willingness to work enthusiastically with changing priorities.
  • Proven ability to handle multiple projects and meet deadlines.

Responsibilities

  • Accurately pick customer orders for shipment, verifying product count and type.
  • Inspect, label, and package orders appropriately for shipment.
  • Load products onto outbound trucks as necessary.
  • Conduct physical inventory counts as required.
  • Answer incoming phone calls and assist customers with their needs.
  • Maintain a clean, orderly, and safe work area and equipment, following prescribed safety procedures.
  • Adhere to company quality protocols and processes.
  • Perform duties ethically and professionally in accordance with the H&S handbook.
  • Perform other related duties as assigned by management.
  • Assist with counter parts sales and customer service.
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