Parts Expeditor/Warehouser

Gregory Poole•Garner, NC

About The Position

The Parts Expeditor/Warehouser assists with staging, locating, and coordinating EPG Field Service parts orders for pickup. The position uses and maintains facilities and equipment related to parts inventory, performs warehouse functions, supports performance standards, and helps maintain inventory security. As a Parts Expeditor, the employee locates, scans, tracks, and stages Garner Field Service parts orders; verifies pulled parts against packing slips; manages technician pickup flow; helps field technicians locate and confirm parts and load them into service trucks; processes technician returns according to the GPAX return process; and maintains an organized pickup area. Warehouse duties include receiving, storing, and distributing parts according to warehouse policies; processing orders promptly; meeting the stated fulfillment and delivery time for shop parts orders; processing and recording incoming parts on the date received; processing daily returns and restoring parts to their correct bin locations; conducting morning bin counts; reviewing reports; identifying and reporting inventory discrepancies to the parts manager; and ensuring freight charges are billed accurately. The employee maintains warehouse cleanliness, helps secure the building at the end of the day, and completes daily forklift inspections and safety-hazard reporting.

Requirements

High school graduate.
At least two years of work-related experience.
Able to bend, stoop, kneel, climb, and lift.
Able to routinely lift and carry parts weighing up to 35 pounds for short distances without aid or assistance.
Able to see and hear to operate warehouse equipment, including forklifts, sweepers, and pallet jacks.
Keyboard literate and able to learn and use the GPEC parts computer system proficiently.
Able to communicate clearly by telephone and in person.
Proficient with computer functions using Word products and able to become proficient with other company software products.

Responsibilities

Locate, scan, track, and stage Garner Field Service parts orders.
Verify that pulled parts match the packing slip.
Manage the flow of technicians picking up parts.
Help field technicians locate parts, verify they have all parts needed for jobs, and load parts into service trucks.
Process technician returns to the proper service call following the GPAX return process.
Maintain housekeeping and organization in the pickup area.
Conduct receiving, storing, and distribution activities professionally and according to warehouse policies.
Process orders for delivery or pickup promptly and efficiently on the day of receipt.
Maintain shop parts order fulfillment and delivery time within 20 minutes per page of receipt.
Process incoming parts, load them, and record them on the date of receipt.
Process all returns daily from the parts return box and put returned parts back in the correct bin location.
Conduct a daily bin count each morning before the warehouse becomes fully operational.
Review and work reports daily, weekly, and monthly.
Identify inventory discrepancies and report them to the parts manager.
Ensure inbound and outbound freight charges are billed accurately to the customer or internal account.
Keep the warehouse clean and orderly, including sweeping floors and aisles daily, disposing of non-reusable shipping materials daily, and keeping the loading dock clear enough for forklift access.
Help secure the building each afternoon by ensuring doors and gates are locked.
Perform daily forklift inspections, complete the checklist, and identify warehouse safety hazards.
Perform other similar duties as assigned by the supervisor.